Complexity in the Telco product portfolio drives up costs by 20-40%
As the Telco product portfolio becomes more complex, it has a knock-on effect across the business. This especially impacts the quality...
I am a Director in the AlixPartners TMT practice in London. My focus has been helping clients drive large scale transformation, especially within the TMT space.
My unique 360 degree view on optimisation and value creation comes from my 12+ years of advising clients globally (15+ telecom operators across 25 countries), at different levels of maturity and facing very different challenges.
My areas of expertise include: Cost / Business transformation and value creation, Programme management, E2E handset value chain optimisation, Contact centre optimisation (incl. automation/ AI), Channel strategy and retail transformation, SG&A optimisation
As the Telco product portfolio becomes more complex, it has a knock-on effect across the business. This especially impacts the quality...
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