17 Oct, 2023 No R&R for cybersecurity in hospitality and leisure By Joseph Freeh In an ever-more digital world, the hospitality and leisure industries are flourishing by embracing technology to enhance customer...
02 Oct, 2023 Times are tight, but people want to dine out anyway By Adam Werner Andrew Sharpee Molly Harnischfeger Restaurant consumer sentiment defies economic projections in fall 2023 We have reached the dreaded personal-finance cliff. Student loan...
23 Aug, 2023 Unlocking the secrets of hyperdynamic pricing By Angela Zutavern Peter Baquero Jeremy Lehman How the travel industry uses AI and how consumers can benefit Last month, as summer travel season heated up, our Global Head of AI and...
04 Apr, 2023 COVID struck a sustainability chord with consumers, but have those good intentions held firm in their travel plans for 2023? By Steve Braude Beatrix Morath According to our recent global travel survey, consumers are still prioritising leisure travel in 2023 despite financial constraints....
27 Mar, 2023 The precarious state of consumer spending By Andrew Csicsila Michael Hunter Tim Barrett The pandemic produced distinct winners and losers across consumer product categories as it upended the choreography of daily life....
20 Oct, 2022 Hospitality Market Monitor – One closure an hour during Q3, as cost challenges mount By Graeme Smith Craig Rachel Britain’s licensed sector – the universe of pubs, bars, restaurants, cafes, and hotels – saw a net decline of one closure every hour in...
22 Aug, 2022 Market Recovery Monitor – Cost crisis is threatening hospitality’s recovery By Graeme Smith Craig Rachel Our latest Market Recovery Monitor has revealed that Britain’s licensed sector has stabilised in the second quarter of 2022, with overall...
11 Mar, 2022 5 ways to drive growth and navigate inflationary headwinds in travel, hospitality and leisure By Steve Braude Beatrix Morath Craig Rachel Graeme Smith +1 more... Show less The travel, hospitality and leisure industry has cause for optimism in 2022, as attempts are made to accelerate away from the worst of...
19 Oct, 2021 WEBINAR: Resetting the Hotel Balance Sheet to be fit for recovery By Graeme Smith The travel and leisure industry is desperately trying to get up from the COVID canvas, yet continues to face a wave of economic...
04 Aug, 2021 Blink and you missed it: the two-month recession By Greig Taylor As reported by the Business Cycle Dating Committee (not a corporate Peloton matchmaking group!) of the National Bureau for Economic...
12 Jul, 2021 THINKIN PODCAST: Post-pandemic business travel: is the end really nigh? By Beatrix Morath Last week we convened a panel of experts from across the business travel industry (and globe) to discuss 'Post-pandemic business travel:...
01 Jul, 2021 Are the operational challenges of restart creating a ‘moment of truth’ for international business travel? By Beatrix Morath Last week I took my first international air travel business trip in more than 15 months. While it was wonderful to get ‘back on the...