More evidence that, as we have accelerated our adoption of digital channels and services, so have the criminals accelerated their focus on fraud and other crimes focused on remote workers and digital customers. It is time for a step change in senior management focus on preventing this kind of crime. It is needed to protect your customers but also to protect your reputation as a trustworthy business. This means ensuring that investment in data security is sustained, not cut, during these challenging economic times.
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Fraud - a growth industry
Fraud itself is nothing new, however the fraud and identity theft industry is currently undergoing a resurgence. While our increasing reliance on digital services and products has generated endless advantages across professional and personal lives, especially in recent months, it has also expanded new opportunities for fraudsters. Individuals are logging onto online services and applications from remote locations across the globe, extending the potential exposure for digital identities to be accessed. No longer is identity theft simply a hobby for hackers – evidenced by the fact that the fraud sector is now worth trillions.
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