If you think the high street is hard, try being an airport retailer...
Grim but not unexpected news from Heathrow's retail results. With passengers numbers reduced by over 90% the impact on retail across its...
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Careful choices required in the post-Covid legal landscape
The article in the Times illustrates how legal experts expect the current level of disputes to pick up in coming months.
There are a...
Sustainability and sustaining a business go hand-in-hand
This is an interesting development from Primark. As a business Primark was hit particularly hard by the Covid-19 lockdown measures due to...
Will healthy eating campaigns excerbate the impact of lockdown?
Interesting but not unexpected news from Greggs. Something of a high street staple, Greggs performance over the last few months reflects...
What does Amazon's latest move mean for the UK's grocery sector?
Big news in the UK grocery world.With retailers already tackling the challenge of moving to online and the complexities involved, not to...
Diversity in dispute resolution leads to better outcomes
The report by the Cross-Institutional Task Force on Gender Diversity in Arbitral Appointments and Proceedings provides recent statistics...
How extreme will aggregation be?
The FCA test case on business interruption wraps-up this week. One of the critical points is whether all of the elements of the pandemic...
Creating a secure ecosystem in financial services
It used to be widely imagined that fintechs were attackers, lined up in opposition to incumbent financial institutions. Some are, but it...
Pivoting is one thing, profiting is something else entirely...
Throughout the pandemic and lockdowns much attention has been given to the success of the grocery industry in ramping up their online...
To smile or not to smile
It seems like nowadays if you’re not super nice, you’re rude. If someone gives you a smile and you aren’t in the mood to smile back,...
Why disputes strategy will need to change in the post-COVID world
We need to build on the lessons learned from the 2007-2008 financial crisis
This article was co-authored by Helen Mahy CBE, chair of The...
Banking on the cloud
The need to reduce fixed operating costs and the demand for digital channels and services are both driving the move to cloud in banking...
Channel shift accelerates into discount sector
The news that Poundland is running an e-commerce pilot as part of a major transformation programme is no surprise. The acceleration of...
Addressing consumer health concerns will be a significant factor for some time to come
The Government’s announcement that face masks will be mandatory in shops from 24th July highlights the continued need to address new...
Artificial Intelligence - computing demands are emerging as a barrier to adoption in industry
There has been significant fanfare as the evolution and rapid progress of AI technology shows the potential for industries to move from...
Diverse boards drive high performance - but diversity is more than just demographics
This interesting research shared by Harvard Business Review highlights the importance of cognitive diversity, when it comes to high...
A painful lesson in supply chain provenance and brand value
This week has been pretty bruising for the fashion retailer Boo Hoo, with more than £2bn evaporating from its £5bn market valuation. It...
Covid crisis driving an increasing need for active corporate portfolio management
With corporates in a number of sectors beginning to look ahead and return to growth strategies, there is a growing need for rigorous...
Business is Digital and Digital is Business
For many years ‘digital’ was treated as a separate entity to the core business. It signalled difference, novelty, ‘the future’ a place...
Stuttering restart to UK vehicle sales with some questions about how and where to stimulate it
It's pleasing to see today's release of June YTD UK car sales data and the uplift since May. In saying that, the market remains...
Rapid growth in eCommerce opens the door for entirely new B2B relationships with consumers
This interesting article shares that Covid-19 has resulted in an explosion of new e-commerce outlets in the UK with more than 85,000...
Luxury not immune from C-19 impact
No part of the retail industry is immune from the impact of the pandemic. The sad news from Harrods that circa 680 redundancies are...
Coping with accelerated evolution
We have taken a giant leap into the future, driven by the necessity of COVID-19, in terms of adopting digital tools and channels, both as...
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